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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It comprises elaborate info about all the operations that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast library of how-to videos clarifying how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, check out our comprehensive Frequently Asked Questions database, which comprises questions asked by actual users and provides real solutions. We periodically update our FAQ database with new entries in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of client support engineers available 24-7 and ready to assist you with any issue. Each support ticket you open will be replied to within 60 minutes (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 210759

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com